VORBAZAR.COM Return Policies

We wish you every purchase with a good experience with the right product. Even if there is a manufacturing fault or the delivered product is incorrect, we offer an exchange or return facility. To claim a return or exchange, you must need to take an unboxing video. Without unboxing the video, we will not accept the return or exchange request.

Return, exchange, Refund, or Warranty won't be applicable for the following conditions-

• Physical Damage or burn items
• All kinds of Digital products and software
• Clearance sale items
• If the intact seal is torn or damaged
• Undergarments items
• Any accessories, charger, or Adapter
• Any kind of gift items which is not paid for
• If the product has any scratches
• If the item is not in resellable condition
• If the item does not include all the accessories, papers, and other things that were delivered
• If any 3rd party app or software, or device is not compatible

If there is any issue, please let us know within 24 hours

You must need to return all the boxes, warranty cards, manuals, accessories, stickers, labels, and gift items with the proper box and without putting any sticky tape on the product. You need to bring the item to our office or send it by courier to our office address, and you need to pay the courier charge while sending the package to us.
After receiving the product, we will check and let you know the status. If a refund is required, it will be done within 72 hours of receiving the items.
If there is any fault of the product, we will bear the courier charge, as inside Dhaka 70 Tk and outside Dhaka 120 Taka; if there are any additional charges customer needs to bear that. If the product is OK but the customer still wants to return and get a refund, in that case all the necessary Payment processing fees and delivery charges will be bear by the customer.
If the customer receives any discount or cashback, or gift, it should be taken back and refunded.

You can contact our call center- 01876755999 (9 am to 10 pm)